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Find youPeople cannot find you yet.14Understand youThey find you and do not understand it.5Hire youThey understand it and still do not become a customer.7Keep themYou won them once. This is about the second time.2Run itIt works, and it is costing you.5Tech HelpSomething is broken and you need a person.1
Find you

People cannot find you yet.

Search engines

SEO and local Google SearchWhy you do not come up, and which of eight things it isFinding out what is wrongSEO diagnosis · Site not indexed · Keyword research for your market · Search ConsoleFixing itFixes on the site you have · Structure and pages · Titles, headings and schemaNot losing what you haveRebuild check and redirect map · Monthly: watch, tell, fixDo I have the right wordsWhat your customers actually type, and which page should answer itFinding the wordsWhat your customers actually type, which is rarely what you call it · Search themes for every service and every area you cover · What they type when they are ready to buy, against when they are still looking · Search Console, mined for what you already appear for and are not noticing · Competitor pages, and the questions nobody in your trade has answeredDeciding where it goesA keyword to page map: which search should land on which page · Pages you are missing entirely · Pages competing with each other that should be one page · Which pages are worth the effort first, and which can waitHanding it overA brief per page, so anyone can write it · Titles and search descriptions · The questions each page has to answer · Written so you can hand it to me, your writer, or keep itSearch engines beyond GoogleBing, Yahoo and the engines the Google audit does not touchWhy it is separateThe Google audit is Google. These are different systems with different tools · Yahoo results come substantially from Bing, so one job covers both · Worth doing when your customers are older, on Windows, or in a trade where Bing is usedBingBing Webmaster Tools set up and verified · Indexing checked, and pages submitted · Bing specific technical issues, which are not always the same as Google's · IndexNow: your site tells the engine the moment a page changes, instead of waiting to be crawledEverything elseYahoo coverage, through Bing · DuckDuckGo, which also draws on Bing · Other engines where your audience genuinely justifies it · A plain report of where you stand on each

Maps and local presence

Google Business ProfileSet up, claimed and completed properly, for one locationBefore anything is promisedWhether you are even eligible, checked first · A public search for a profile that already exists, and for obvious duplicates · An eligibility and policy precheck, so nothing gets submitted that will be refusedSetting it upCreate, claim or complete one uncomplicated profile · You established as the primary owner, in your name · Storefront, service area or hybrid, classified correctly · Whether your address shows publicly, decided deliberately · The map pin checked, because a wrong pin sends people to the wrong place · Primary and secondary categories, chosen and explainedFilling it inName, phone, website and normal hours · Special hours where they are known · The business description · Attributes that actually apply to you · Website and action links · Up to ten services · Up to ten photos you supply · Logo and cover photo where you have them · Three opening posts · Your core information checked against your website, so they agreeVerification and handoverPrepared for one verification submission, and guided through it · Before and after documentation · A written handover · One handover call · Any factual entry error I made, correctedGoogle Maps visibility auditYour profile is complete and verified, and you still do not appearWhat this is forA finished, verified profile that still does not show for the searches you expect · Completing a profile does not fix this, so this is a diagnosis rather than a setupWhat is examinedThe searches and the locations being tested, agreed with you first · Whether the profile appears at all for your business name · Grid visibility, tested from several points rather than from your own desk · Primary and secondary categories against what you actually sell · Services and profile completeness · Distance from the places you are testing from · The competitors who are actually appearing there · Review differences between you and them · Whether your website has relevant service and location pages · Business listings, links and local mentions · Profile performance data, where you can give access · Whether the geographic reach you expect is realistic in the first placeWhat you getA written report saying which of it belongs to the profile, the website, reviews or listings · What is fixable, what is not, and what it would take · Repairs quoted separately, after you have seen the findingsProfile recovery and complex changesSomebody else owns it, it is suspended, or there are duplicatesWhen you need thisSomebody else owns your profile and you cannot get it back · Duplicate profiles exist and are competing with each other · The profile is suspended or disabled · Verification has been rejected, more than once · You moved, rebranded, merged or changed ownership · Practitioner or department profiles have gone wrongHow it is pricedQuoted after a call, never as a fixed price · Google controls the decision and the timing, and neither is promised · You are told what is realistic before you spend anything · If it is not worth pursuing, that is the answer you getBusiness listings and directoriesYour name, address and phone, the same everywhereFinding what is out thereEvery listing that mentions your business, found · Wrong phone numbers, old addresses and dead links, listed · Duplicate and abandoned listings identified · Listings a previous owner or agency createdFixing itClaimed where it can be claimed · Corrected where it can be corrected · Duplicates merged or removed · Name, address and phone matching everywhere · The directories that matter for your trade, not a list of two hundredBeyond GoogleApple Maps and Apple Business Connect · Bing Places · Industry and trade directories · Chamber and association listingsKeeping it rightA written record of every listing and its login · Checked again when you move, change your number or change your hoursMaps beyond GoogleApple, Bing, Waze and the navigation systems Google does not coverWhy it is separateGoogle Maps is your Google Business Profile. These are different systems entirely · Different sign-up, different verification, different rules, different waiting times · It is more work, not the same work repeatedAppleApple Business Connect set up and verified · How you appear in Apple Maps, on every iPhone, and in Siri · Categories, hours, photos and the action buttons · A wrong pin corrected, which Apple handles its own wayBingBing Places for Business, claimed and verified · How you appear in Bing Maps and Bing search · Duplicate and abandoned entries dealt withWazeOwned by Google, but edited through its own map editor, not your Business Profile · Added or corrected through the Waze Map Editor · Changes can be subject to community review, which is outside anyone's control · Worth it for anyone customers drive toAnywhere elseHERE Map Creator, where in-car navigation matters to your customers · Other navigation databases researched and quoted only when your market justifies it · Android Auto and CarPlay are not separate listings. They display what the mapping apps already hold

Reviews and reputation

Google reviewsA system that asks for you, so you stop askingGetting themReview requests that go out on their own, by text or email · A review asked for automatically after a visit or a job · The link that opens straight to the review box, not to your profile · Asking at the moment they are happiest, not three weeks laterHandling themAnswering reviews, good and bad · A response policy your staff can follow · What to do about one that is unfair, and what Google will and will not removeUsing themTestimonials collected and cleared for use · Your reviews shown on your own siteReviews beyond GoogleYelp, Facebook and your trade sites, where the rules are differentWhy this is separate, and it mattersYelp tells businesses not to ask anyone for a review at all, customers included · So the system that works on Google is against the rules on Yelp · Each platform has its own policy, its own filter and its own idea of a fake review · Doing this wrong can lower your rating rather than raise itWhich platforms actually matter to youYelp · Facebook recommendations · Trade and industry sites, the ones your buyers really read · Trustpilot and the general review sites, where they are worth it · The BBB, and whether it is worth anything in your tradeThe workProfiles claimed, so you can at least reply · A compliant approach per platform, not one system copied everywhere · Responses written in your voice, within each platform's rules · Duplicate and abandoned profiles cleaned up · Monitoring across the platforms you keep

AI answer visibility

Getting found in AI answersWhen someone asks ChatGPT instead of GoogleWhat assistants can read on your site · What they say about you right now · Content written so it can be quoted · Consistency across every surface

Social networks and communities

Social mediaInstagram, Facebook, X, LinkedIn, TikTok, YouTube, PinterestDeciding and setting upWhich platforms you actually need, and why · Profiles, bios and usernames optimized · Neglected accounts cleaned up · First posts so a new account is not emptyRunning itPosting and scheduling · Comments and DMs answered · Auto replies and saved responsesMaking the postsCarousels, covers and simple video editingKnowing whether it workedSocial media analytics and a monthly reportContent planWhat to post, where, and how oftenContent pillars · A calendar · Posting strategy built to convert · One interview turned into a content library · Competitor and audience research · Blog and answers · Repurposing one thing into many

Paid visibility

Paid Google AdsReadiness check first, then setup and managementSearch ads · Local ads · Creative · An audit of ads someone else is running · Ad spend is separate and paid by you
Understand you

They find you and do not understand it.

Web designBuilt by hand, or in the builder that fits youBuilding itNew sites · Rebuilds · Squarespace, Wix, Webflow, Framer, Carrd · Coded by hand where a builder gets in the way · With or without a CMSBefore anything gets designedSitemap and wireframe approved first · SEO built in from the start, not added after · Legal pages draftedMaking it actually do somethingA contact form that reaches you, with a copy kept where you can search it · Form answers sent to a spreadsheet instead of an inbox · A quote request form that asks what you need to know before you call back · Booking or Calendly on the page · Payments taken on the page · Email signup connected to your list, not collecting names nowhere · Map, hours and directions · Your reviews shown on the site · Chat or WhatsApp button · Spam stopped without a captcha nobody can readNot going backwards on a rebuildRedirect map, every old URL pointed at its new one · Search Console watched after launch, so a drop is caught earlyKeeping itSpeed and mobile · Moving between hosts or builders · Hosting, stop overpaying or move · Keeping it updated after launchOnline storesProducts, payments, shipping and tax, testedShopify, Square Online, Squarespace Commerce · Products, variants and photos · Payments · Shipping and tax rules · Tested end to end before it goes liveBrandingOne look, everywhere, written down so anyone can follow itThe brand itselfColors, type and voice · Brand guidelines document · The brand bible anyone building for you reads first · Refreshing a brand that has drifted · AI logo, vectorized · Photography directionPutting it on everything you already haveYour website · Your social profiles, covers and post templates · Your email signature · Print, cards, flyers and menusThe documents you send peopleInvoice and receipt templates on your brand · Quotes and proposals · Email templates your team can reuse · Contracts and agreements laid out on your brand, you supply the wordingMessagingOne sentence that says what you do and who it is forWorking out what you actually sayReverse engineered messaging session · Offer clarity · Positioning and buyer awareness · One sentence that says what you do and who it is forSaying it out loudThe introduction you give when someone asks what you do · Your pitch for a networking room or a chamber meeting · A quick reference card, so you say the same thing every timeSaying it in writingYour website hero line · Your bio, everywhere it appears · Your Instagram bio and highlight covers, in the same words · A placement map: where every line goes, so nothing contradictsCopywritingWebsite copy, blogs, emails and captionsThe websiteWebsite copy, per word · Pages rewritten around what the buyer needs to decide · Titles and search descriptions · Headings and page order · The questions a page has to answer before anyone contacts you · Calls to action, and the trust information underneath themWritten for search, not stuffed with itBuilt on an approved keyword to page map, so it is not guesswork · Customer language used the way people actually say it · Internal links suggested where they genuinely help · Revisions and your sign off before anything goes liveEverything elseBlog writing · Emails and newsletters · Captions · Bios across every platform · Written in your voice, not a generic one
Hire you

They understand it and still do not become a customer.

Online bookingSo an enquiry becomes an appointment without youBooking setup · Intake forms sent before the call · Follow up that runs itself · Missed call text back · Reminders that cut no-showsPayments and invoicingGetting paid with less frictionTaking the moneySquare, Stripe, Clover, PayPal, Toast · Your products and services loaded in, priced and itemized · Deposits · Recurring billingAsking for itInvoicing · Contracts and e-signatureAfter it landsConnected to your bookkeeping · Taught how to run it, so you are not calling someone every timeLanding pages, funnels and webinarsOne page, one job, and the sequence behind itThe pagesLanding pages · The offer page · The thank you page, and what happens after it · Lead magnets · The words that go on themThe funnel behind themThe email sequence that runs after someone signs up · Signup form connected to your list · Payment taken on the page · Tracking, so you know which page the money came fromWebinarsSignup page · Setup, reminders and the replay · Running it on the dayHow you sell, reviewedPeople talk to you and do not buyHow you sell, looked atYour sales process, reviewed · Buyer awareness · Objection handling · Client journey map, to find where you are leakingOnce they say yesFollow up · Client onboarding · Project trackingCRM and tracking your leadsEvery lead in one place, and none of them forgottenChoosing itA CRM picked for how you actually work, not the one with the biggest ad budget · What it costs, per seat, before you commit · A simple custom tracker where a full CRM is more than you need · Your existing spreadsheet turned into something that holds upSetting it upYour stages, so you can see where every lead actually is · A pipeline you can look at once a day and know what to chase · Your existing contacts imported and de-duplicated · Leads captured automatically from your forms, your calls and your inboxMaking it stickFollow up scheduled, not remembered · Client onboarding and project tracking once they say yes · Connected to your booking, your email and your invoicing · Taught to you and your team, so it is still being used in three monthsOnline orderingOrder ahead, pickup and deliverySquare Online, Toast, Clover, ChowNow, GloriaFood · Menu built and kept current · Connected to the till so orders are not retyped · Pickup and delivery · Tested end to end before it goes liveCourses and digital productsThe container for what you already knowCourse platform · Ebooks, designed and produced · Workbooks and PDFs · Launch plan · Payments and delivery
Run it

It works, and it is costing you.

Who owns your accountsEvery system, who holds it, and getting it back if you do notWhat you actually ownDomain registration, in your name or someone else's · Hosting, and whose card it is on · Your website files and, if it was coded, the code · Your logo in a format you can actually use again · Your photos, your content and the licenses behind themWho has the keysEvery account you depend on, listed in one place · Who has access to each one, and whether they should · Admin against ordinary access, because the difference matters · Old employees and old agencies still holding a login · Shared logins that should not be shared, and what to do instead · Google Business Profile, social accounts, ad accounts, payment processorsGetting it backAn account nobody can get into, recovered · A domain moved out of someone else's registrar · Hosting moved without the site going down · What to do when the person who built it will not respondKeeping it that wayA password manager set up, so this does not happen again · One written record of what you have and where it lives · Recovery emails and phone numbers that belong to you, not to a past developer · Two factor on the accounts that would hurt to lose · What to ask for in writing before the next person builds you anythingThe systems that run your businessPicked, set up, connected, and run for you if you want thatPicking what you run onWhich platform actually fits how you work, before you commit to one · One system that does most of it, or the best tool for each job, and the honest trade off · What it costs, per seat, per month, before you sign · Picking the right tool for one specific job · A second opinion on a platform someone is selling youSetting it upThe whole system built out, not just switched on · Nine apps consolidated into fewer · Set up inside the system you already have, if you are staying on it · Subscription audit, stop paying for what you droppedMoving off somethingMigrating from one platform to another without losing your data · Your contacts, your history and your files brought across · What will not come across, told to you before you start, not after · Run in parallel until the new one is proven · The old subscription cancelled once, and only once, you are safely off itConnecting what you keepZapier, Make and n8n · Two apps that do not talk to each other, connected · Custom code and API work where no app fits · The jobs you do the same way every time, done for youRunning itSomeone who knows your setup, on call, so you are not learning it alone · Changes made as the business changes · Watched, so a broken automation is found before a customer finds itTracking and reportsDifferent things need tracking differently. This is the hubStart with the question, not the toolWhat are you actually trying to find out, before anything gets installed · Which numbers would change a decision, and which are just numbers · Whether you already have tracking that nobody has ever looked atSearch trackingGoogle Search Console set up and verified · What people typed, how often you appeared, and how often they clicked · Which pages get found and which get ignored · Indexing problems reported before they cost you anything · A dated baseline, so an improvement can actually be proved laterWebsite trackingGoogle Analytics set up properly, not just pasted in · Which pages do the work and which are dead weight · Form submissions, phone taps and booking clicks counted as events · Conversion tracking, so you know what turned into money rather than trafficMaps and profile trackingGoogle Business Profile performance: views, searches, calls, direction requests · A labeled link from the profile to your site, so profile visits are countable · Why profile calls will never appear in Analytics, and where to read them insteadAd trackingConversion tracking on Google Ads and social ads · Cost per enquiry, rather than cost per click · Which campaign produced an actual customer · Ad spend is yours and paid direct. This is the measurement, not the spendSocial trackingPlatform analytics on the accounts you actually use · Reach and engagement against what reached your website · Which posts led anywhere, which is usually not the ones you expectEmail and text trackingOpens, clicks and what followed · Which sequence produced revenue, and which one people leavePutting it togetherA custom dashboard, the numbers you check, on one screen · A monthly report in plain English, not a data dump · Reading the numbers you already have and telling you what they mean · What to stop measuring, because most reports track too muchEmail, files and storageThe plumbing nobody thinks about until it breaksProfessional email on your own domain · Deliverability fixed, SPF, DKIM and DMARC · Migrating email between providers · Inbox cleanup and rules · Files and folders reorganized · A filing system that stays organized · Backups that have actually been tested · Shared drives for a teamAI for your businessSet up on your real work, not a demo accountGetting it working on your businessClaude and ChatGPT set up · Which plan, how many seats, what it costs · Connected to your email, documents and drives · Privacy and what not to paste inThe groundwork, done for youYour files and folders sorted out, done for you, not explained to you · SOPs written so AI can follow them without you watching · A filing system AI can actually work inWhere it does the workAn assistant that does the task, not one that answers questions about it · The apps you already use connected to AI, so it can act in them · Calls answered after hours, notes taken, the callback logged where you will see it · Meetings recorded and written up, on Zoom or in the room · Automating with AILearning itTraining, one to one or a small group · Writing in your voice · Teaching you to record and write up your own meetingsWhen you are not sureA second opinion on someone else's AI pitch · Support when the models change
On its own

A different door, for a different problem.

Sales and pitch coachingPractising it out loud, with someone who tells you the truthThe introduction you give when someone asks what you do · Your pitch for a networking room or a chamber meeting · Cutting it down until it fits in one breath · Running a sales conversation without it feeling like one · What to say when they go quiet · Handling price without discounting on the spot · Asking for the decision, and what to do when the answer is not yet · Rehearsing a webinar before you run it live · A talk, a chamber meeting or an investor room · A big proposal or a pitch you only get one shot at · Recorded, watched back, and told what actually landed · One to one, or a small team so everyone says the same thing · By video or in person · Honest feedback, which is the part you are paying forTech HelpIT and tech support, in person or remoteFirst visit, as many small things as fit · New device setup and migration · Passwords and logins · Hacked account recovery · Storage full, photo rescue, backups · Snowbird two home setup · Do I actually need this app
Prices start on each page. The real number depends on your systems, your apps, and what turns up when someone looks. Fixed price after a short call, so you know it before anything starts.

Not on the list? Describe it and I will tell you if it is something I do.
Email me or call and leave a voice message at (561) 203-9685

How pricing works

You know the number before anything starts

Tell me what is not workingPick a page above, or say it in your own words
free
I search for your business firstGoogle, Maps and an AI assistant. Screenshots, dated. You get them either way
free
A short callFifteen minutes. What you need, what you do not, and what I would do first
free
A written quoteFixed price. What is included, what is not, and how long
fixed

Fixed prices, not hourly. If the job changes, the price does not move without you agreeing first.

See what a customer sees when they look for you.

Seven searches, screenshotted and dated, sent to you. No charge, and no call needed to get them. Here is exactly what gets checked.

  1. Your business name on Google.Whether what comes up is you, someone else, or nothing.
  2. What you do, plus your town.Typed the way a stranger would type it, not the way you would.
  3. That same search on Google Maps.Three businesses show in a box. Whether one of them is you.
  4. Your Google profile itself.What is actually on it right now. Hours, photos, category, whether it exists.
  5. An AI assistant, asked who does this in your area.Increasingly where people ask first, and it names somebody.
  6. Your service, searched inside Instagram.Whether you turn up where people look before they call.
  7. Yelp and Apple Maps.Whether your phone number and address still match everywhere.
Show me what customers see Run the checklist or call (561) 203-9685

Palm Beach Gardens, Florida. In person across Palm Beach County, Broward County and the Treasure Coast. Anywhere by video.

I will search for your business and send you what I find

Free, and there is no call attached to it.

What lands in your inbox
  • Seven searches run on Google, Google Maps and an AI assistant
  • Dated screenshots of every one, so you can see exactly what a customer sees
  • Whether you appeared, where, and who appeared instead
  • Your Google Business Profile as it looks right now, if you have one
  • Anything obviously broken or missing, named in plain English
  • No sales deck, and no obligation

Where else should I look?

Optional. Fill in the ones you have. Handle or link, either is fine.

You get the results either way. The checkbox is separate and it is not required.

Got it.

I will run the searches and send you what comes back, with the dates on them. If anything looks urgent I will say so.

Get a quote

Four lines. I read every one myself.

What is this about?

Pick at least one. More than one is fine.

I reply within one business day.

Got it.

I will look you up before I reply, so the first call is about your situation and not about basics.